Slow responses from our GraphQL API

Incident Report for Fort Awesome

Resolved

At this point we are in good shape. The API server is now behind Cloudflare's edge servers with an upgraded caching strategy. As a bonus, performance for cacheable queries will be a lot faster for anyone outside the U.S.
Posted Mar 18, 2021 - 21:06 UTC

Monitoring

We have put in place some caching infrastructure. We will continue to monitor the API but at this point we are seeing all associated metrics behaving normally.
Posted Mar 18, 2021 - 17:45 UTC

Update

The GraphQL API is experiencing increased load and we are having difficulty keeping response times down. We are fully focused on getting this service back up just as soon as we can.
Posted Mar 18, 2021 - 13:27 UTC

Update

We are continuing to investigate this issue.
Posted Mar 18, 2021 - 10:51 UTC

Investigating

We are currently investigating this issue.
Posted Mar 18, 2021 - 09:35 UTC
This incident affected: api.fontawesome.com.